Dr Carissa Yap
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Enquiries

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Appointments

For videoconference consultations (Australia-wide), please:

1)  Make an appointment via our Online Bookings Calendar. If you need a sooner appointment than what is visible on the online calendar, please contact us directly. We have urgent slots reserved.

2) Email your referral to admin@specialistmedclinic.com.au or fax to 08 8330 5838.

3) For any queries, email us (preferably) or call us at 0429 233 693


For in-person consultations in the clinic, please:

1) Call us on 8364 4422 or email us at reception@respiratorysa.com.au.

2) Email your referral to reception@respiratorysa.com.au or fax to 08 8332 2236.


Upon booking an appointment, the fees schedule will be emailed to you along with a patient registration form and pre-clinic questionnaire to be completed and returned to us. It is also helpful to include a health/medication summary which can be obtained from your GP.

Referrals

For all services, a valid referral is required. GP referrals are valid for 12 months and specialist referrals are valid for 3 months; commencing from the date of your initial consultation. Referrals must be renewed if there are any consultations beyond this time period.
Up to date referrals are essential in order for you to claim medicare benefits for your appointment(s).
It is helpful if to include a health/medication summary which can be obtained from your GP. 

Fees

Upon booking an appointment, the fees schedule will be emailed to you. Full fees apply for all consultations and should be paid on the day of the consultation. For video consultations, a payment link will be emailed to you.
Medicare rebates are processed electronically immediately after payment. You will receive your Medicare rebate within 24-48 hours into your bank account registered with Medicare.
A Medicare card is essential to attract Medicare rebates. Patients with a Health Care Card or Pensioner Concession Card are eligible for a reduced fee rate. Patients with DVA cards are funded with no gap.

Cancellations

You will receive a text message a few days prior to your appointment. Please respond to confirm your attendance. If you need to change your video conference appointment, please do so promptly via the Online Bookings Calendar. If you need to change your clinic appointment, please call us promptly at  08 8364 4422. Cancellations made within 72 hours of an appointment may attract cancellation fees.

Consulting at:
Videoconference Consultations  (Australia-wide)
75 Fullarton Road, Kent Town SA 
(rear car park accessible via Benda Street)

P:  04 2923 3693 (video consultations)
     08 8364 4422 (clinic consultations)
F: 08 8330 5838 (video consultations)
    08 8332 2236 (clinic consultations)

admin@drcarissayap.com.au

Mon-Fri: 9am - 5pm, Sat-Sun: closed